If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern GCL’s relationship with you in relation to this website. The term “GCL” or “us” or “we” refers to the owner of the website whose registered office is Maastrichterweg 249, 5556 VB Valkenswaard, The Netherlands. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and/or materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without GCL’s prior consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of the European Union.
Proprietary Rights
GCL owns, solely and exclusively, all rights, title and interest in and to the Site, all the content (including audio, photographs, illustrations, graphics, other visuals, video, copy, etc.). Your use of the Site does not grant to you ownership of any content, code, data or materials you may access on the Site. You may view the content on the Site on your computer or other internet-compatible device, and make single copies or prints of the content on the Site for your personal, internal use only. Any commercial distribution, publishing or exploitation of the Site, or any content, code, data or materials on the Site, is strictly prohibited unless you have received the express prior permission of GCL or the applicable rights holder. You may not otherwise copy, reproduce, distribute or otherwise exploit any content, code, data or materials on the Site.
GCTV provides a subscription service that allows its users to follow the live and on-demand action from the Longines Global Champions Tour, GCL and Longines Tops International Arena events ("GCTV content") over the internet on computers and other devices. Registration for GCTV can be done via the OTT platform: https://gctv.gcglobalchampions.com.
The GCTV service is provided to you by Global Champions GCL B.V. These Terms and Conditions govern your use of our service. As used in these Terms and Conditions, "GCTV service", "our service" or "the service" means the digital content service provided by GCTV for discovering and accessing GCTV content, including all features and functionalities, recommendations and reviews, our websites, and user interfaces, as well as all content and software associated with our service. References to ‘you’ in these Terms of Use indicate the member who created the GCTV account and whose payment method is charged.
1. Paid Subscription
Your paid subscription will continue until terminated. To use the paid GCTV service you must have internet access, a GCTV compatible device and an active GCTV subscription. Subscriptions are self-serviced and can be managed from the "My account" page on GCTV when logged in via your web browser. The GCTV subscription will renew every year or month depending on your selected subscription billing interval, Annual or Monthly. Unless you cancel your membership before your billing date, you authorise us to charge the subscription fee for the next billing cycle to your provided Payment Method.
2. Promotional offers
We may from time to time offer special promotional offers, plans or memberships (“Offers”). Offer eligibility is determined by GCTV at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible. Members with an existing or recent GCTV subscription may not be eligible for certain Offers. We may use information such as device ID, method of payment or an account email address used with an existing or recent GCTV subscription to determine Offer eligibility. The eligibility requirements and other limitations and conditions will be disclosed when you sign-up for the Offer or in other communications made available to you.
3. Billing and cancellation
3.1 Payment and Billing Cycle
By clicking the 'Submit payment and/or Pay with Paypal' button, clients agree to the Global Champions Website Terms and Conditions and Privacy Policy and agree that their pass will begin immediately after completing their payment, and that because of this they will not be eligible for a full refund by withdrawing from this contract unless they end their subscription in the "My Account" page before the auto renew date. Clients will automatically be charged the pass fee to their chosen payment method until they decide to cancel their subscription/contract.
The subscription fee for the GCTV service will be charged to your Payment Method on the specific payment date indicated on the "My Account" page. The length of your billing cycle will depend on the type of subscription plan that you choose when you signed up for the service. In some cases your payment date may change, for example if your Payment Method has not successfully settled, when you change your subscription plan or if your paid subscription began on a day not contained in a given month. Visit the "My Account" page to see your next payment date. If you signed up for GCTV using your account with a third party, such as an in-app subscription, you can find the billing information about your subscription by visiting your account with the applicable third party.
3.2 Cancellation
You can cancel your GCTV subscription at any time, and you will continue to have access to the GCTV service through the end of your billing period as stated on the "My Account" page. Payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused GCTV content. To cancel, go to the "My Account" page and follow the instructions for cancellation. If you cancel your paid subscription, your account will continue to be active with a free Access Pass. If you signed up for GCTV using your account with a third party and wish to cancel your GCTV subscription, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the GCTV service through that third party.
3.3. Changes to the Price and Subscription Plans
If GCTV increases the monthly fee in the future, we will provide you notice. Price changes will take effect at the start of the next subscription period following the date of the price change. By continuing to use the GCTV Service after the price change takes effect, you accept the new price.
3.4. Updating your Payment Method
You can update your Payment Methods by going to the "My Account" page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorise us to continue to charge the applicable Payment Method(s).
3.5 Invoices and personal tax ID
We don't collect personal tax ID information during sign-up. GCTV is for personal use and cannot be claimed as a business expense, for this reason, we do not provide business invoices to customers.
4. GCTV Service
4.1 The GCTV service and any content accessed through the service are for your personal and non-commercial use only. With your GCTV subscription we grant you a limited, non-exclusive, non-transferable right to access the GCTV service and GCTV content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
4.2 The quality of the display of the GCTV content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. Not all content is available in all formats, and not all subscription plans allow you to receive content in all formats. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching GCTV content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your device.
4.3 Except as explicitly authorised by us, you agree not to:
(i) archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use content and information contained on or obtained from or through the GCTV service;
(ii) circumvent, remove, alter, deactivate, degrade, block, obscure or thwart any of the content protections or other elements of the GCTV service, including the graphical user interface, copyright notices, and trademarks;
(iii) use any robot, spider, scraper or other automated means to access the GCTV service;
(iv) decompile, reverse engineer or disassemble any software or other products or processes accessible through the GCTV service;
(v) insert any code or product or manipulate the content of the GCTV service in any way;
(vi) use any data mining, data gathering or extraction method;
(vii) upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the GCTV service, including any software viruses or any other computer code, files or programs.
We may terminate or restrict your use of our service if you violate these Terms and Conditions or are engaged in illegal or fraudulent use of the service.
5. Passwords and Account
Your password is for your personal use only and should be kept confidential. If you allow others to access the account (which includes access to information on viewing activity for the account), you agree that such individuals are acting on your behalf and that you are bound by any changes that they may make to the account, including but not limited to changes to the subscription plan. To help maintain control over the account and to prevent any unauthorised users from accessing the account, you should maintain control over the devices that are used to access the service and not reveal the password or details of the Payment Method associated with the account to anyone. You agree to provide and maintain accurate information relating to your account, including a valid email address so we can send you account related notices. We can terminate your account or place your account on hold in order to protect you, GCTV or our partners from identity theft or other fraudulent activity.
We will send you information relating to your account (e.g. payment authorisations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.
These terms and conditions set forth below apply to all Longines Global Champions Tour, Global Champions League and/or Tops International Arena events and apply to spectators at the “Events” and at the Venue indicated on the ticket.
The holder of such ticket shall, by purchase or use of the ticket, be (deemed to have been made) aware of and to have accepted these terms and conditions which is necessary to complete the ordering process.
DEFINITIONS:
a. Event: Events/Competitions organized by Global Champions Tour B.V. and/or by third parties, in name of the Global Champions organization indicated on the ticket;
b. GC: (i) Global Champions Tour B.V. Maastrichterweg 249, 5556 VB Valkenswaard, the Netherlands being the organizer of the Events, and (ii) Tops Equestrian Events B.V. Maastrichterweg 249, 5556 VB Valkenswaard, the Netherlands being the seller of the tickets;
c. Venue: the location of the Event / Competition covering playing field, stands, shopping village, and all surroundings;
d. Authorized person: police, medal support, steward, security officer, volunteer, employee or anyone else as such appointed by Global Champions;
e. Restricted Area: any area at the Venue that has not been explicitly marked as public area for spectators and/or only accessible for those with the right permission & accreditations;
f. Prohibited Item: drugs, alcohol, fire arms, glass, firework or any other item that causes danger to the environment, people and animals.
1 – ADMISSION TICKET
An admission ticket can consist of a document provided by or on behalf of GC or a an unique barcode or QR code provided by or on behalf of GC.
The admission ticket is issued once and gives in principal access to one person. If there is a group/family ticket, the admission ticket provides access to the number of people specified on the group ticket.
The admission ticket is and remain GC’s property. The admission ticket entitles the holder to attend the event. Only the holder of the admission ticket who is the first to show the admission ticket at the start of the Event is granted access. GC may assume that the holder of the admission ticket is also the person entitled to it (the customer). GC is not obliged to carry out any further verification of valid admission tickets. The customer must ensure that they become and remain the holder of the admission ticket issued by GC or by an advance sales organisation engaged by GC.
As of the time that the admission ticket has been given to the customer, the customer bears the risk of loss, theft, damage or misuse of the admission ticket.
Only purchases from the authorised advance sales organisations engaged by GC or from GC guarantee the validity of the admission ticket. The burden of proof in this regard lies with the customer.
The admission ticket that consists of a bar- or QR-code is supplied to the customer via electronic communication (email or app). If the customer has chosen to receive the admission ticket in this way, the customer must ensure that this admission ticket can be supplied through secure electronic communication. GC can neither guarantee the confidentiality of the supplied admission ticket nor the receipt of the admission ticket.
Admission tickets cannot be returned. The provisions of Article 6:230p sub e of the Dutch Civil Code apply to admission tickets. If this option is available, then a ticket may be offered for resale through a ticket exchange platform designated by GC.
2 – PROHIBITION AGAINST RESALE
The customer is obliged to keep the admission ticket for an Event for themselves and therefore not to resell it in any way to third parties, to offer it for sale or to give it to third parties for commercial purposes. Exempt from this prohibition is the sale of admission tickets through a ticket exchange platform designated by GC.
The customer who makes their admission ticket available to third parties for free and not for commercial purposes is obliged to impose the obligations imposed on the customer as described in the General Conditions on the person to whom the customer makes the admission ticket available. The customer guarantees to GC that this/these person(s) will comply with these obligations. GC can decide to sell admission tickets to an Event by name (i.e. personalized). In that case the admission ticket is non-transferable and - in deviation from the above - only the person in whose name the ticket has been given has access. GC is entitled (but not obliged) to check the identity of the holder of the admission ticket to determine whether it corresponds to the name on the admission ticket, and if it does not correspond, to refuse the holder of the admission ticket access to the Event.
If the customer does not comply with their obligations as described in the preceding paragraphs of this article and/or cannot guarantee them, the customer will owe GC an immediately payable fine of € 1,000 per violation and € 500 for each day that the violation has continued and continues, without prejudice to GC's right to demand compliance from the customer and/or compensation for the damage suffered or to be suffered.
3 – REFUNDS
GC has the right to reschedule the Event to a later date or to cancel it, for example in case of force majeure, which strikes, fire, bad weather conditions and epidemics.
If GC - for example as a result of or in relation to force majeure - cancels the Event before it has started, GC shall be obliged only to refund to the customer the price mentioned on the admission ticket. If an Event must be cancelled after it has started, GC shall only be obliged to refund a part of the price mentioned on the admission ticket. The customer will receive by electronic communication (email or app) from the sales organisation or GC about a refund of the ticket price. This email will mention the procedure and the response time. The aim is to send this message within 12 weeks after cancellation of the Event. Only the customer will be notified and is entitled to a refund. In the event of resale outside the official (pre)sales organisation or a GC designated ticket exchange platform, the customer will have to contact the original ticket buyer himself. The advance sales organisation shall decide on the refund of service charges in such cases. Other damages (including travel and accommodation costs) shall not be reimbursed. GC is not liable for any (other) loss suffered by a visitor as a result of the cancellation of the Event.
If GC, for example as a result of or in relation to force majeure, reschedules the Event, the admission ticket remains valid for the new date on which the Event will take place. If the customer cannot or does not want to attend the Event on the new date, the customer is entitled to return the admission ticket to GC or the sales organisation in exchange for a refund of the price mentioned on the admission ticket, or in the absence of such a price, the price (in principle excluding service charges) that the customer has paid through the sales organisation. The customer will receive an email from the (pre)sales organisation or GC about the refund possibilities of the ticket price. This email will mention the procedure and the response time. The customer must indicate within the specified response period that he wants a refund of the purchase price. If a customer fails to do so, the admission ticket will remain valid for the replacement date and the right to a refund will expire. The right to a refund expires in any case on the day of the replacement Event. Only the customer will be notified and is entitled to a refund. In the event of resale outside the official sales organisation or a GC designated ticket exchange platform, the customer will have to contact the original ticket buyer himself. within four weeks after the (old) date as stated on the admission ticket. The advance sales organisation will decide on the refund of service costs in such a case. Other damage (including travel and accommodation expenses) shall not be reimbursed. GC is not liable for any loss suffered by a visitor as a result of the postponement of the Event.
4 – CONDITIONS
1. Global Champions reserves the right at its reasonable discretion to make alterations to the time, date and/or Venue of any Event and/or Competition and/or to substitute a seat or area indicated on the ticket with another similar position.
2. All tickets are offered and sold subject to applicable Dutch laws and (local authorities) regulations and in accordance with these terms and conditions.
Any person entering the Venue is subject to these rules. Global Champions reserves the right to confiscate or invalidate any ticket held by a person infringing these rules.
3. Global Champions may refuse admission to or remove from the Venue anyone who, in its reasonable opinion:
a. does not produce a valid ticket upon request;
b. has infringed any of the applicable rules;
c. fails to comply with instructions from any Authorized Person,
d. enters any Restricted Area within the Venue
e. is in possession of a Prohibited Item.
f. any other reasons deemed acceptable by Global Champions to remove such person from the premises and/or deny his access
4. Any person purchasing or using a ticket and/or entering the Venue agrees:
a. to refrain from any conduct (whether by language, gesture or otherwise) likely to offend, insult, humiliate, intimidate, threaten, disparage, or vilify any other person (including players, match officials or spectators) on the basis of race, gender, sexual orientation, religion, culture, color, descent, national or ethnic origin.
b. not to sell, license or otherwise publish, disseminate or reproduce for any commercial purpose, including (without limitation) for any commercial reproduction and distribution, whether in whole or in part, any recordings taken or made at the Venue (including, without limitation, photographs, video or sound recordings, sketches, paintings) without the prior written consent of Global Champions; The making of any such image for any of the commercial purposes referred to above, is also prohibited without the prior written consent by Global Champions.
c. not to use a ticket for commercial purposes or hospitality by any person or company. Without prejudice to the generality of the foregoing, the holder of such a ticket shall not, as part of a hospitality package or for any other reason, purvey, advertise, or otherwise offer for sale, or use as a competition prize, the seat or seats allocated to that person without the written permission of Global Champions.
d. not to re-sell any ticket for an Event / Competition at a premium;
e. not to broadcast or narrowcast by any means whatsoever (including, without limitation, by way of mobile telephone or any other device) any images, sounds, data, results or commentary of or concerning any of the matches or other activities at the Venue without the prior written consent of Global Champions;
f. not to do any of the following:
i. public nudity or indecency;
ii. excessive noise or any interference with the Event / Competition or any other activity on the Event;
iii. throwing any object that might cause damage or discomfort to people or property and/or to horses in the arena/on the Venue.
iv. obstruct any gangway, access-way, exit, entrance or staircase;
v. standing on seats, climbing roofs, walls, fences, stands, lighting masts, trees or any other structures or constructions at the Venue;
vi. obstruct the view of other spectators
vii. wear or otherwise display commercial, political, religious or offensive signage or logos or engage in ambush marketing in any way;
viii. sell any goods or services at the Venue or in its immediate surroundings;
ix. handing out political, religious, advertising or promotional material;
x. bring any flags, banners, klaxons, rattles, fireworks or other articles into the Venue that may annoy other spectators; These may be confiscated when entering the Venue.
xi. enter a Restricted Area at any time unless explicitly authorized. Without prejudice to any other sanction, anyone entering the arenas/ground without permission with forfeit a penalty of Euro 1.000;
xii. use any radio sets, except in conjunction with an earpiece;
5. Any ticket holder is individually responsible for own properties brought to and into the Venue. There will be no storage facilities at the Venue. Global Champions accepts no responsibility or liability for theft or loss of or damage to such property.
Access to the location and attendance of the Event takes place at the risk of the visitor in the sense that GC accepts no liability or whatsoever for damage resulting from such access or attendance.
5 – OTHER TICKET POLICIES
1. If an Event is rescheduled to a different date or Venue, the original ticket will be valid for the rescheduled date if you have not chosen for the option to have a refund.
2. Global Champions nor anyone else will be liable for any associated costs, expenses or loss due to an Event being rescheduled, postponed, or cancelled (including, without limitation, any indirect and/or consequential loss, such as for travel or any accommodation costs).
3. No refund will be payable if a ticket holder is refused entry to or removed from the Venue because of a breach of the rules.
4. Global Champions will not accept tickets back for exchange or resale. However, if as a result of exceptional circumstances an applicant or ticket holder must return one or more tickets, Global Champions may take contact to solve this specific problem. When a client wants to make use of this arrangement, we explicitly ask you to explain your situation by email to tickets@globalchampionstour.com after which Global Champions will assess the situation.
5. Global Champions shall bear no responsibility for charges imposed on a ticket holder by any third party.
6. The amount to be paid and the master currency of the tickets are stated prior to purchase. In some cases, foreign exchange rate fees may be applied by your bank, resulting in the debited amount on your bank statement differing from the amount displayed in the ticket store.
7. Prices may vary and you will not be entitled to a refund if the price of similar Tickets subsequently changes.
6 – DATA PROTECTION
GC processes personal data of the customer, visitors and users in accordance with its privacy statement. The aforementioned privacy statement is available here.
The personal data for the purchase of tickets is for the purpose of executing the agreement with you. We use your personal date for processing your order, accepting your payment and providing you customer service. We do not retain data longer than necessary to provide the services you have requested.
7 – FINAL PROVISIONS
GC is entitled to change these general conditions unilaterally. In that case GC will inform the customer and visitor of the changes in a timely manner.
Any disputes that may arise as a result of the agreement between GC and the customer or the visitor will be exclusively settled by the court of ‘s Hertogenbosch unless the customer or visitor is not acting in the exercise of a profession or business and, within one month after GC has invoked this article in writing, has made it known that it chooses the court with jurisdiction under the law to settle the dispute.
For Promotional Terms and Conditions please click here
Last updated: 9 January 2025
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